Human Resources Manager - Hospitality/F&B

Job Responsibilities

1. Strategic Human Resources Management

• Develop, implement, and adapt HR strategies aligned with the company’s goals and growth plans.

• Ensure HR policies and practices are consistent with the company culture, focusing on premium services.

2. Recruitment and Talent Development

• Plan and execute recruitment strategies to attract and retain talent at all levels.

• Design and implement training programs to enhance both technical and soft skills, with a particular focus on delivering exceptional customer service.

3. Performance Management and Compensation

• Establish transparent and fair performance evaluation systems (KPIs).

• Develop competitive compensation and benefits policies to motivate and retain employees.

4. Employee Relations and Compliance

• Ensure compliance with labor laws and effectively resolve employee-related issues.

• Oversee labor contracts, payroll, social insurance, and other HR administrative processes.

5. Corporate Culture and Work Environment

• Promote a corporate culture that reflects the 06 core values of Viet Princess Cruises: integrity, discipline, prestigious, collaborative, creative, professionalism.

• Foster a supportive and professional work environment that encourages work-life balance.

Qualifications

• Education: Bachelor’s degree in Human Resources, Law, Business Administration, or related fields.

• Experience: At least 2 years of experience as an HR Manager or equivalent role, preferably in hospitality or premium service industries.

• Skills:

• Strong leadership, management, and team-building skills.

• Excellent communication, negotiation, and problem-solving abilities.

• In-depth knowledge of Vietnamese labor laws and regulations.

• Languages: Vietnamese (Native), English (Advance)

• Personal Attributes: Detail-oriented, professional, dynamic, and capable of working under pressure.