Human Resource Director

I. JOB BRIEF:

The HR Director will be responsible for developing and executing HR strategies that align with our business objectives and foster a positive workplace culture. This role requires a strategic thinker with strong leadership skills and a deep understanding of HR best practices in the retail industry.

II. JOB RELATION:

1. Direct superior: Chairman, CEO

2. Direct reports: C&B Team Members, Recruitment Team Members.

3. Major internal communication: All departments

4. Major external communications: Related agencies, government departments.

III. MAIN TASKS:

A. Job Responsibilities:

• Strategic HR Management:

o Develop and perfect the functions and tasks of the HR Department and manage all activities in accordance with assigned responsibilities.

o Manage internal relationships and internal communications within the company.

o Complete the HR department structure according to the company's orientation.

o Develop and effectively implement medium and long-term human resource strategies in line with the company's business strategy and development direction.

o Integrate and synchronize HR strategic goals with the company's vision and core values.

o Participate in the development and orientation of corporate culture.

o Analyze business strategies, medium and long-term goals to determine labor needs and develop medium and long-term human resource plans.

o Develop and control the annual budget plan for human resource management activities, analyze and control labor costs.

• Recruitment and Staffing:

o Directly participate in interviewing, evaluating, and selecting candidates for specialist or senior management positions.

o Develop and implement processes for collecting candidate profiles and recruiting, promoting/replacing/terminating/retiring staff.

• Learning & Development:

o Research, develop, and manage training programs, career counseling, and human resource development.

o Work with the HR team to develop employee training plans to meet the department and company's training objectives.

• Compensation and Benefits:

o Develop, implement, and manage salary regulations, remuneration policies, and employee benefits.

o Manage the collection and analysis of HR data.

• Legal and Compliance:

o Review and supplement the company's legal documents related to human resources.

o Ensure and improve legal compliance in human resource management.

• Learning & Development Team Management:

o Manage the Learning & Development team to ensure the effective implementation of employee training programs in line with company goals.

• Admin Team Management:

o Oversee and manage the activities of the Admin team to ensure the smooth and efficient operation of the company's administrative activities.

B. Director Level Responsibilities:

• Communicate plans and strategies to employees in various departments.

• Identify issues, train and guide direct reports or colleagues.

• Develop and communicate strategies to related departments; Develop programs and projects to support the set strategy; Supervise strategic programs and projects. Allocate resources to promote strategic plan implementation.

• Understand and achieve KPIs assigned by the board of directors.

• Set and discuss KPIs for departments (dKPIs) to monitor and report.

• Complete annual evaluations of dKPIs from direct reports before the end of the financial year.

• Improve branch revenue and/or manage costs year over year.

• Support the development of plans to improve revenue and/or manage costs for the branch/department.

• Develop programs to increase profits and/or manage costs for each branch/department.

• Continuously update and communicate to employees about revenue, budget goals, and departmental operations to the board of directors.

• Build and manage programs/projects to improve departmental and company processes.

• Establish, update, communicate, and monitor compliance with company procedures, policies, and standards.

• Proactively resolve issues within capacity; propose solutions for unresolved issues.

• Plan, complete work on time, and ensure quality.

• Plan work for subordinates and support task completion.

• Quarterly evaluate the implementation of dKPIs by departments.

1) Education: Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree is a plus.

2) Experience:

- Minimum 10 years of experience in human resources, including at least 5 years in a senior management role.

- Experience in the retail industry is a significant advantage.

3) Skills:

- Strong leadership and team management skills.

- Excellent communication and negotiation skills.

- Deep understanding of labor laws and related regulations.

- Experience in building and maintaining company culture.

- Excellent analytical and problem-solving skills.

- Ability to work in a dynamic and fast-changing retail environment.