HR Senior Operations Analyst

SMUI Declaration:

o Handle all aspects of SMUI declaration, including processing increments, decrements, salary adjustments, and promotions.

o Manage claims related to maternity leave, paternity leave, sick leave, and other absences.

o Update personal information in the Social Insurance Book.

o Perform monthly reconciliation between SMUI declarations and payroll records.

Benefits administration: health insurance and personal accident, health check-up and pension, making sure all benefit-related tasks are processed smoothly.

o Healthcare Registration: Ensure health insurance and personal accident program for to be updated properly monthly and support staff about claim procedure or benefit inquiry when required.

o Health Check-up: Organize and manage annual or periodic health check-ups for employees. Coordinate with healthcare providers to schedule appointments and ensure all employees complete their check-ups.

o Pension Administration: Oversee the enrollment, contributions, and withdrawals for employee pension plans.

• Off-boarding Process: Manage the off-boarding process for departing employees, ensuring compliance with company policies and legal requirements. Update all relevant systems and records to reflect the employee's departure.

Administrative Tasks:

o Tax Code & Dependent Registration

o Prepare PIT (Personal Income Tax) data and send PIT e-invoices, input PIT data into HTKK and prepare monthly summary income reports based on payroll.

o Labor Contract Management: Manage labor contracts and maintain employee personnel files (P-files).

o Scan, file, and mail POS documents via post.

o Support various HR activities as needed.

o Handle other ad-hoc tasks as assigned by the HR Manager.

o Payment Processing: Concur, Cashbook Lawson, and other relevant systems.

o Business Visa Coordination

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.

• Experience: 2-4 years of experience in HR operations or a similar role.

• Skills:

o Thorough understanding of HR processes and procedures

o Excellent multitasking, prioritization, and time management skills

o High attention to detail and accuracy

o Ability to handle sensitive and confidential information

o Strong communication and interpersonal skills

o Knowledge of labor laws and best practices

o Proficient in Microsoft Office Suite, especially Excel

o Proactive attitude and willingness to take on new challenges