HR Generalist

Job Summary:

To support processes which require local variation and/or need to be delivered in country with focus on Tier 2 support and ensuring local legislations compliance from a HR perspective.

Responsibilities:

To perform activities in relation to Core HR Admin to include:

• Audits from authorities, Contingent Workers, Craft/Seasonal Workers, HR Data, Leavers, Mass Data Changes in HCM, New Joiners, Organisation Structure, People Moves, Time & Attendance and Occupational Health & Safety.

• Provide clarification of country HR policies and procedures.

• Develop process excellence in Operation activities.

• Ensure local legislation compliance.

• Ensuring quality and timeliness of work.

• Work closely with Finance and payroll partners on payroll administration.

• Preparation of employment contracts and HR-related documents.

To perform activities in relation to queries to include:

• To support queries to resolution in relation to country-specific queries and provide local knowledge management.

• Accurately respond to client queries and escalations (via phone, live chat, email, and case management system).

• To support the Workplace Solutions Specialist team with individual cases.

• Handle customer requests according to the project deadlines - Handle complex problems raised by clients and provide solutions. Excellent job organization and time management skills.

• Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members.

• Develop process excellence in Operation activities.

• Ensuring quality and timeliness of work.

To perform activities in relation to Mobility Admin to include :

• Liaise and collaborate with our external immigration advisors, relocation providers and international tax advisors to provide the best possible mobility service to our people.

• Advise the business and recruitment on country immigration options, manage visa applications, and ensure ongoing country immigration compliance with all immigration processes.

• Accountable for monitoring and reporting Mobility data.

• Assist with Mobility projects – including any process/policy improvements, benchmarking, and ad hoc projects.

Experience:

• At least 3-5 years of process knowledge & experience in workforce administration/Employee data administration

• Experience of working within HR Shared services / Mobility would be an advantage

• Experience of managing a generalist portfolio of HR activities

• Experience of working independently or in a small team

Required Skills:

• Excellent interpersonal and communication skills, with the ability to effectively interact with individuals at all levels of the organization.

• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize work effectively.

• Proficiency in HRIS systems and other relevant software applications.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• A customer-oriented mindset, with a commitment to providing a positive employee experience.

• Flexibility and adaptability to navigate changing priorities and work in a fast-paced environment.

• Knowledge of HR Policies, practices or experience in onboarding or HR Projects would be an advantage

Personal Attributes:

• Self-motivated and driven.

• People-oriented with excellent relationship management skills.

• Confident and capable, able to articulate processes and policies clearly and competently at all levels in an organization.

• Pragmatic and solution-oriented.

• Detail-oriented, organized and diligent