[HO] Chuyên Viên Cao Cấp Quan Hệ Khách Hàng Khối Tiểu Thương - Senior Relationship Manager (Micro SME)

• Manage sales activities targeting Home Loan, Car Loan, Soho Loan, Unsecured Loan products for micro SME customer in order to fulfill business objectives of yourself and your team

• Explore, build up and maintain network relationship with target customers.

• Maintain relationship with assigned existing customers

• Set up sales plan to originate new loan deal and implement the plan effectively

• Prepare credit application and other related documents that will be accelerated to appropriate credit approval discretion holder for final decision

• Identify customer needs, provide information on bank products and services and make financial solution package proposal to capitalize on the business referral opportunities (deposit, card, e-banking...)

• Maintain and follow up loan records and overdue record, implement collection procedure and propose changes as needed to reduce bad debts.

• Managing documents, information, and financial transactions in an organized, efficient, and secure manner

• Meet and exceed bank service standards while complying with bank’s credit policies and standards, local laws and regulations regarding approval, reporting and documentation

• Work with other team members and internal stakeholders to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed

• Bachelor’s degree in business, finance, or a related field

• Must-haves English.

• Proven working experience in selling home loan product.

• Ability to make credit assessment, financial analysis

• Solid understanding of lending products and practices

• Comprehensive understanding of lending regulations

• Excellent negotiation, communication, customer-service, and time-management skills

• Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork

• High self-motivated and committed

• Ability to pass a background check