Facilities Manager

The purpose of this position is to oversee the facility maintenance management and safety programs for a facility and manage performance metrics in accordance with account KPI's (Key Performance Indicators).

• Develop and maintain positive relationships with clients. Conduct client meetings, communicates to clients regarding regional facilities performance. Communicate to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.

• Manage planned, preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPIs (Key Performance Indicators).

• Manage to establish performance metrics in work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics. Document in the maintenance work order system and reports to client as appropriate to agree upon reporting requirements

• Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.

• Responsible for identification of capital improvement projects, including cost analysis to be utilized in the preparation of capital budgets.

• Administers energy management initiatives including ongoing evaluation of utility consumption rate structures, implementation of cost reduction programs, and assimilation of data for inclusion in benchmarking database.

• Manages vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the RFP process to ensure best pricing and service level performance. May assist with contract negotiations.

• Oversees safety programs are implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices.

• Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client.

• Promote positive relation with client and service providers

• Prepare periodic operation reports as required.

• Supervisory Responsibility: Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.

• Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

• Undertake any additional duties as assigned by superiors as and when need arises.

• Bachelor's degree or above. Engineering background is a plus

• Minimum of 5 years of related working experience as a Service or Admin Leader. Able to work under pressure as service provider.

• Communication skills: Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches, and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

• Financial Knowledge: Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports. Also, the ability to review complex financial/business analysis and reports prepared by subordinates. Ability to analyze complex business/financial data and develop innovative solutions.

• Reasoning Ability: Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

• Other Skills: Intermediate skills with Microsoft Office Suite, Outlook, intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical, and mechanical systems. Working knowledge of leases, contracts, and related documents.

• Scope of Responsibility: Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.