Export Sales Executive

JOB SUMMARY:

- The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.

- This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.

KEY RESPONSIBILITIES:

- Respond to export sales inquiries.

- Understand customer needs and recommend appropriate shipping solutions.

- Maintain a high level of product knowledge to effectively address customer questions and concerns.

- Coordinate closely with POLs to push for more import volumes.

- Follow up with potential sales leads to nurture relationships and close sales.

- Achieve and exceed target lifting goals through telemarketing and daily sales visits.

- Maintain accurate records of customer interactions and sales activities in the CRM system.

- Collaborate with the sales team to develop and implement effective sales plans.

- Update the market situation to Sales Supervisor / Manager to identify trends, competitor activities, and potential opportunities.

- Attend regular sales meetings to align with team goals and objectives.

KEY PERFORMANCE INDICATORS / MEASURES:

- Lifting Volume

- Sales Visits

- Client Promotion

- VAS Product Sales

Position now is open in HCM, Hanoi, Haiphong & Danang

- Bachelor’s degree.

- Minimum of 1 years of experience in outbound sales or a related field, preferably in the shipping or logistics industry.

- Good in English, both written and spoken.

- Good communication and interpersonal skills.

- Good problem-solving abilities and a customer-centric approach.

- Ability to work independently and as part of a team.

- High level of motivation and a results-driven mindset.

- Ability to use Word, Excel, PowerPoint, Outlook