Executive – Key Account

Roles and Responsibilities:

• Resolve tenant inquiries, complaints, and requests promptly and efficiently.

• Support and advise tenants for the after-sales services such as transfer of utilities contract,

compliance with laws and regulations of the government and industrial park developers, fire

safety regulations, licensing application, labor force, tax and other value-added services, etc.

• Coordinate with the Facilities Management team to ensure leased units comply with BWID fit-

out guidelines and quality standards during handover and takeover.

• Collaborate with other departments to maintain smooth business operations and address

tenant needs effectively.

• Maintain comprehensive tenant-related documentation, including handover/takeover

minutes and all communication records.

• Conduct regular site visits as required for ongoing operations.

• Bachelor’s degree in Business Administration or related fields

• Minimum of 5-year experience working in logistics, supply chain, or real estate

• Self-driven and passionate

• Multi-tasking ability

• High level written and spoken English

• Proficient in Mandarin is an advantage

• Excellent client relationship management skills

• A strong work ethic, and willingness to work hard and cohesively in a team

• Advanced level in core Microsoft packages – Word, Excel, Outlook, and PowerPoint

• Enthusiasm and commitment to complete transactions and provide high levels of service to clients