ERP Business Analyst

• Gathering business and system requirements from end users;

• Communicating with users to clarify any unclear information about the business requirements;

• Assisting users and work with development team or vendor to define requirements, suggest ideas, and provide solutions;

• Prepare master data templates and apply strong analytical and problem-solving abilities to ensure successful project development and implementation in line with defined requirements;

• Deploying ERP solutions and ensuring seamless system integration.

• Developing and configuring customized ERP solutions.

• Providing ERP end-user training and technical support.

• Documenting ERP processes and preparing deployment progress updates.

• Responsible for User Trainings, Issue Log Clearing, post Go Live support, functional & Technical troubleshooting.

• Quickly absorbing and understanding domain knowledge;

• Documenting the project operations (URD, SRS) in Vietnamese;

• Studying, proposing new features (as well as improvements/ enhancements) for software;

• Being actively involved in the complete project lifecycle, from requirements analysis to final delivery;

• Bachelor of IT software or Information Systems or Business major;

• Have an accounting background.

• Minimum of 2 year of business analysis experience in ERP development projects, including core ERP (SAP) modules and database configuration/setup;

• Have core ERP (SAP) Modules knowledge in the areas of PP, MM, CRM, Sales, Purchase Finance.

• Specialization in business administration or a related field will be advantageous.

• ERP certification, such as SaaS ERP.

• Experience in analyzing and testing within the software development life cycle is preferred.

• Strong communications, mentoring, and negotiation skills with stakeholders;

• Excellent team working, problem-solving, and consulting abilities.

• Self-motivated and detailed plan oriented;