Engineer Technical Services (Engines_Hcm)

- Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.

- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.

- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

- Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.

- Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.

- Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.

- At least 1-2 year working experience in similar role or engine products.

- Basic understanding of Diesel Engine, Electrical Engine.

- Good English and computer skill.

- University Degree (Automotive Engineering or Dynamic mechanics)

Nice-to-have technical skill:

- Minimal level of workshop related experience required.

- Disassembles and assembles two or more engines.

- Industry experiences with diesel engine or genset