Employee Experience Manager

Position Overview

We are looking for an Employee Experience Manager in the Ho Chi Minh office! We are looking for a proactive candidate who can help our workplace flourish, leveraging a deep understanding of Vietnam law and culture. Also, as a member of the People & Culture team, you will play a crucial role in aligning our Ho Chi Minh office with the company's mission and vision.

Application

→ Must submit any CVs or portfolios in English

Hiring Process

[Resume Screening] → [1st interview (online)] → [2nd interview (onsite)] → [Reference Check] → [Offer]

Communication and Collaboration

→ Serve as the central communication hub between Ho Chi Minh office and other global offices facilitating seamless collaboration and information exchange

People and Culture Development

→ Work closely with the People & Culture team and other stakeholders to design new, and improve existing, global people policies and practices

→ Assist in designing frameworks and enhancements that support the quality of employee experience and the use of employee resources

HR Coordination and Employee Engagement

→ Facilitate the onboarding and offboarding processes to ensure a smooth transition for employees, including necessary documentation and compliance with labor laws

→ Oversee the preparation and management of labor contracts and agreements to ensure compliance and alignment with organizational policies

→ Organize and manage employee events, such as team-building activities, volunteer opportunities, and social gatherings, to strengthen interpersonal relationships and team cohesion

Feedback and Analysis

→ Coordinate and analyze employee surveys to gather feedback on workplace satisfaction, identify areas for improvement, and track employee engagement trends

→ Create viable solutions and gather stakeholder buy-in to implement effective changes based on survey results

Payroll and Finance

→ Execute the full cycle of payroll functions, including monthly payroll, profit sharing, and final payment calculations in collaboration with the Finance team and payroll service provider

→ Prepare and maintain comprehensive documentation related to budgeting, payroll, expense claims, and credit card receipts

→ Facilitate communication with accounting firms for audits and financial reviews to ensure compliance and accuracy in financial reporting

Facilities and Security Management

→ Manage equipment purchasing and onboarding, providing tailored setups for new employees

→ Collaborate with the Security team on remote access, network improvements, and server room maintenance projects

→ Handle security access management for the building, including logistics and delivery coordination

Operations and Process Improvement

→ Regularly assess business operations processes and assist in streamlining them for increased efficiency, including managing rent-related contracts

→ 1 to 5 years of experience as HR & Administrative manager, HR Generalist, or any related roles

→ Fluent in verbal and written Vietnamese and English

→ Reasonable understanding of Vietnam labor laws and practices

→ Proven experience in payroll and benefits administration

→ Experience in shaping and implementing company policies and welfare

→ Strong interpersonal and relationship-building skills

→ Agile, able to operate effectively in a commercial, self-starting manner, prioritizing what is critical, adapting to new situations as required