Education Consultant (Elementary / Middle School / High School Programs)
Mô tả công việc
Point Avenue is a character development focused Ed-tech company based in Hanoi, Vietnam.
We instill “Character First, the Pathway to Excellence” in all that we do and aim to empower the next generation of leaders in Vietnam to transform the world through wisdom, integrity, and compassion.
Education Consultants are the backbone of our programs. You are key support personnel whose primary responsibilities lay in being specialists and program subject matter experts within their assigned programs, providing customer relations assistance to parents and students, liaising them with teachers and managers.
Work locations:
● Cau Giay Center: 2nd floor, NOCT1 E4 Yen Hoa New Urban, Yen Hoa Ward, Cau
● Long Bien Center: 60 Chu Huy Man street, Sai Dong Urban, Phuc Dong Ward, Long Bien District, Hanoi
(you will choose to work at ONE main location)
Working schedule:
● 5 days/ week during regular Fall & Spring term (day off on Mon/Thur or Tue/Fri)
● 6 days/ week during summer & winter camp (make-up day off will be advised later)
Working time:
● Spring/Fall:
- Weekday: 10:00 am - 7:00 pm or 1:00 pm - 9:00 pm
- Weekend: 8:30 am to 5:30 pm
● Summer/Winter: 8:30 am to 5:30 pm
Responsibilities and Duties
1. Customer relation management
- Handle customer’s inquiries
- Timely communicate feedback with internal team and make suggestions to improve
organization
- Provide good after sales service to have high parent/ student referral source
2. Sales & Re-Enrollment
- Follow-up re-enrollment to meet the pipeline & final sales target
- Consult of prospective students and their families to offer the suitable roadmap based on customers’ needs, and students’ information
- Receive customer payments and hand over cash balance and documents to the Accounting Department
3. Administration
- Arrange class for students;
- Translate and interpret feedback/program information to support teacher teams
- Collaborate with teachers to conduct parent teacher conferences
- Organize and assist in PA exhibitions/workshops and other educational events.
4. Other tasks assigned by the first-line supervisor.
Yêu cầu công việc
1. Education:
o Bachelor degree from accredited university
2. Language requirement:
○ Excellent fluency in Vietnamese and English (equivalent to Ielts 6.5 or above)
is a must.
3. Work experience:
○ At least 2-year experience in sales/customer service or 1 years working
experience in the education sales industry.
○ Freshers are encouraged to apply and will be provide necessary training.
4. Skills and attitude:
o Strong translation and problem-solving skills.
o Ability to work under high pressure and target.
o High customer service mindset.
o Well team-player
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VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Thông tin việc làm
23/08/2024
Nhân viên
Giáo Dục > Tư Vấn Giáo Dục
English, Sales, Customer Service, Education Consulting, Translation
Giáo dục/Đào Tạo
Bất kỳ
2
Không hiển thị
Địa điểm làm việc
2F, CT1, Yen Hoa Parkview Building, no.3 Vu Pham Ham, Yen Hoa, Cau Giay, Ha Noi
2nd & 3rd floor CT1 Building, Yen Hoa Park View, Yen Hoa Ward, Cau Giay Dist., Ha Noi
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
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