Documentation Staff

• Make and handle booking and documents related to shipping activities by sea/air, logistics service.

• Make payment to carriers, vendors for shipments; issue Debit note to agents, customers.

• Liase with customers, agents to send D/O, B/L, booking and other related documents.

• Contact shipping lines, agents, airlines to track the schedule and perform shipments related operation.

• Support to get rates from carriers and offer to customers. Well coordinate with pricing/ logistics team to make sure whole process is properly followed.

• Solve customers' complaints and satisfy their requirements.

• Take care of assigned customers.

• Other jobs required by the superiors.

• 02-03 years of working experience in Forwarding/ Logistics/ Shipping lines Company and experience in handling shipments to US is an advantage

• Bachelor’s degree of University graduate preferred with foreign trade, economics, majored in international trading and transportation.

• Informatics: Proficient in internet, email, MS office and familiar with forwarding software.

• Good command of English (both spoken and written)

• Knowledge about Korean customer is a plus

• Well organized and detailed, be able to work under high pressure

• Good communication and presentation skills

• "Willing to learn and share" attitude