Customer Service Staff (SGN Office)

+ Ensure C/S daily operations are completed per Company’s policy & SOP, experience in USA/Canada trade is priority.

+ Well co-ordinate with other Dept. to make sure daily process is properly follow up.

+ Arrange BK for SEA/AIR (Freehand & Nomination) shipments including main jobs below:

* Contact with Shipper, Carriers/Coloaders, Oversea Offices/Agents to arrange the shipment in good order.

* Follow up working guideline given by Customer, Partner, Supervisor to work smoothly.

* Looking new/potential FWD and Service provider/ Broker to negotiate the competitive rate (if request).

+ Back up jobs for other teammate or C/S Supervisor when necessary.

+ Report special cases/ troubles and work result to C/S Supervisor timely.

+ Inputs data into the system to create file.

+ Shipment track and trace update in system.

+ Willing for job rotation per company’s request.

+ Prefered CHINESE Languague

+ Experienced person in FORWARDING, LOGISTICS, WAREHOUSING COMPANY,...

+ Good at English (Reading & Writing), basic in communication

+ Good at Internet, MS Office (Excel, Word, Power Point)

+ Good skill of Interpersonal communication and Customer Service

+ Ability to work under pressure and have good attitude, team-work & regular job rotation spirit

+ Good with figures, responsible, careful, detail-oriented, dynamic and hard-working

+ Own transportation

***BENEFITS:

• Monthly incentive according to personal performance

• Yearly increasing salary and bonus

• Full insurance regime according to VN Government's laws

• Well training & Support for learning professional business

• Yearly health examination

• Attractive outing trip every year

• Friendly and professional working environment