Customer Service Executive (Air Export & Import)

• Coordinate and communicate with customers/partners/departments to execute air export/import shipments as assigned by the H.O.D

• Input shipment data into the company’s internal system or that of partners/customers

• Track, trace and report shipment schedules to customers/partners

• Send invoices to customers on a periodic/weekly/monthly basis

• Address issues and requests related to customers' shipments

• Report work progress to the direct leader as required

• Perform other tasks as assigned by H.O.D

Requirements:

• Age: 20-26

• Graduation from a college or university in

Economics/Logistics/Language.

• At least 1 to 2 years of experience in a similar role is an advantage.

• Ability to work independently and in a team.

• Responsible, eager to learn, progressive, and willing to challenge oneself.

• Proficiency in English, office software, and communication skills.

Benefits:

• Salary: Negotiable

• Training and professional development

• Annual health check-ups

• Participation in social insurance, health insurance, and unemployment insurance according to the Labor Law.

• Benefits for vacations, team-building, birthdays, weddings, etc.

• Bonuses: 13th-month salary and performance-based bonuses.

Working Conditions:

• Work location: Xuan Thuy, Cau Giay, Hanoi

• Working hours: Monday to Friday (from 08:30 to 17:30) and Saturday morning.

How to Apply:

Interested candidates, please send your CV and Cover Letter (optional) via Vietnamworks.