Customer Service Coordinator
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Job description
• Prepare documents of exported goods such as bill of ships, notice of arrival, invoice, packing list ...
• Handling of customer enquiries and requests professionally to maximize customers' satisfaction.
• Verify/Update Customer Profile in the system.
• Tactful in dealing with customer concerns, service recovery and special service requirements.
• Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
• More detail work will be discussed at the interview.
Job requirements
General requirements:
• Bachelor’s degree holder major in Logistics/Supply Chain/Economics/Foreign Trade.
• Good command of written/spoken English, Chinese language capability will be an advantage.
• Proficiency in computer literate, such as Excel, Word, Outlook and PowerPoint.
• Good communication skill, customer focused, achievement driven, teamwork and able to work under pressure.
• A recent graduate student or 1 year experience in shipping lines/logistics related field.
**Work location: 13th floor, Saigon Trade Center Building, 37 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
Competitive Analysis
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Price
29.000đ / time
What We Can Offer
Bonus
Healthcare Plan
Others
Job Information
23/01/2025
Experienced (non-manager)
Customer Service > Customer Service
Supply Chain, Logistics Operations, Documentation Handling, Shipment Tracking, Customer Satisfaction
Logistics/Forwarding
English
1
Not shown
Job Locations
13th floor, Saigon Trade Center Building, 37 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
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