Customer Service Air Freight, HCM

Position Title:  Customer Service Air Freight

Corporate Unit: EUSU Logistics Vietnam Co. Ltd

Location:    HCM Office

Reporting to: Team leader of HCM Office

Role Summary:

• Handling Export Documents & Import Cargoes.

• Follow up import, export schedule

• Key in to systems

• Contact with customer & support customer to solve trouble cases

• Report to manager or upper level when required

• Complete the assigned job when required

• Co-operation with other Departments (Customs, Accounting team to do other tasks smoothly)

Specific Accountabilities

• Have functional knowledge in air, sea logistics, incoterms

• Be able to handle multiple tasks simultaneously

Required Skills:

• Be honest, active, disciplined, team works spirit and punctuality

• Have good communication skills in English and Vietnamese both in speaking and writing

• Be reliable, highly responsible at work

• Be good at planning/organizing and time management

• Have ability to work independently, under pressure, and overtime to meet deadlines

• Have good computer skills (Word, Excel, Outlook etc.)

Experience and Qualifications

• University degree, majoring in Foreign Trade, Business Administration or relevant fields

• At least 2 year experience working in the same position