Cross-Border E-Commerce Manager

Strategic Coordination:

• Oversee the execution and progress of cross-border e-commerce pilot projects managed by individual project owners.

• Act as a central point of coordination, ensuring all pilot projects align with OnPoint’s strategic goals and objectives.

• Provide guidance and support to project owners, addressing challenges and ensuring timely completion of deliverables.

Performance Monitoring and Reporting:

• Monitor the progress and performance of pilot projects across platforms such as Amazon, Wayfair, Walmart, and TikTok Shop, ensuring alignment with predefined KPIs.

• Collect, analyze, and synthesize data from project owners to evaluate the success and scalability of each pilot initiative.

• Present regular updates, performance reports, and actionable recommendations to the CEO or steering committee for decision-making.

Resource and Risk Management:

• Allocate resources effectively across pilot projects, ensuring each project owner has the support and tools required for success.

• Identify potential risks in pilot initiatives and collaborate with project owners to develop mitigation strategies.

Supplier and Product Oversight:

• Work with project owners to ensure the sourcing of local suppliers in Vietnam for developing products targeted at international markets.

• Oversee compliance with quality, pricing, and regulatory standards across all pilot projects.

E-commerce Platform Strategy:

• Ensure project owners leverage best practices for operations on key platforms, including product listings, marketing strategies, and logistics management.

• Act as an escalation point for platform-specific challenges and collaborate with platform account managers to optimize opportunities.

Cross-Functional Leadership:

• Foster collaboration between project owners, internal teams, and external stakeholders to ensure smooth execution of pilot projects.

• Align pilot initiatives with OnPoint’s broader organizational objectives, ensuring efficient use of resources and synergy across projects.

Innovation and Continuous Improvement:

• Stay updated on trends in cross-border e-commerce and global consumer behavior, sharing insights with project owners and leadership.

• Recommend improvements and scaling strategies for successful pilot projects based on market analysis and pilot outcomes.

Experience & Skills:

• 5-8 years of experience in e-commerce, cross-border trade, or project management, with a strong track record of overseeing multiple projects.

• Deep understanding of global e-commerce platforms such as Amazon, Wayfair, Walmart, and TikTok Shop.

• Proven ability to guide and support cross-functional teams or project owners, ensuring alignment with corporate strategy.

• Strong experience in analyzing performance metrics and presenting insights to senior leadership.

Competencies:

• Exceptional organizational and coordination skills, capable of managing diverse projects and stakeholders simultaneously.

• Analytical and problem-solving skills, with a data-driven approach to evaluating project performance.

• Excellent interpersonal and communication skills, with the ability to engage effectively with the CEO, steering committee, and project owners.

Preferred:

• Familiarity with private label product development and supplier management in Vietnam.

• Alignment with OnPoint’s core values, including grit, agility, adaptability, and accountability.

• Proficiency in English and Vietnamese; additional languages are a plus.

Benefits: OnPoint's policy