Credit Assistant (Trơ Ly Tư Vân Tin Dung) for an Australian Financial Advice Company

1. General information:

We are Ziku Capital from Australia. We specialize in financial consultancy with 3 main services: Financial Advice, Lending and Tax & Accounting. Ziku Global is one subsidiary in Vietnam with the same business and same vision.

We are a young and dynamic team of professionals committed to helping individuals, families and small business owners realize their financial dreams and life goals. We will achieve this through our unparalleled commitment to client service and ability to think laterally in order to provide the optimal financial solution. We are seeking some members to join our team and be part of our vision to be the valued lifelong partner that will enhance our clients' lifestyles.

2. Recruiting Positions:

- Credit Assistant (Trợ lý Tư vấn tín dụng): 1 person.

3. Work location: Floor 3, The Vista building, No. 628C Vo Nguyen Giap Street, An Phu Ward, Thu Duc City - Ho Chi Minh City.

4. Working time: 07.30-16.30, from Monday to Friday.

5. Time to start: 06 Jan 2025.

6. Job description:

- Ability to understanding lending/banking markets and how they work.

- Ability to understand what a mortgage broker does and how we help our clients in Australia.

- Must have an excellent understand of English and be able to speak with a number of people including clients, team members and bank staff in a highly fluent manner.

- Collaborating efficiently within your lending cluster to ensure clients are provided with the highest level of credit management, support, and service while maintaining compliance and adherence to standards.

- ‍Clear communication and collaboration with the Lending Adviser/Director of Lending while actively contributing to the entire group business vision and mission statement.

- ‍Efficiently supporting all loan applications while maintaining high attention to detail and following procedures & processes.

- Working cohesively with the Client Services Assistant to make sure data entry to submission to settlement is a detailed and smooth process.

- Working with the Client Services Assistant to ensure that all loan applications meet compliance requirements and guidelines.

- ‍Conducting serviceability calculations and assisting with lender recommendations.

- Must be able to understand how a property loan is used and must be able to calculate some general loan terms including LVR/LMI, Interest P&I, Interest Only.

- ‍Liaising with agents, accountants, solicitors & conveyancers and developing a good rapport with clients to support the client relationship (Pre and Post Loan settlement).

- Liaising directly with clients to follow up on their loan applications.

- Liaising directly with banks to follow up and confirm questions they may have on loan applications. This role will also need you to talk to other bank staff, valuers, conveyancers, solicitors and accountants.

- Liasing directly with the cluster’s Client Services Assistant to make sure all data is entered into MYCRM, AOL correctly and thoroughly.

- Responsible for making sure all compliance documents including Game Plan’s, Bank documents are signed and executed correctly.

- ‍Utilising CRM (Customer Relationship Management) & lending support tools & technology to facilitate document management including filing, faxing, and scanning.

- ‍Contributing positively to the community and maintaining high ethical and educational standards while continually striving to enhance learning & development.

7. Benefits:

- Get proper training for all work.

- Work in a comfortable and dynamic environment.

- Have the opportunity to advance at work and participate in professional development classes.

- Lunch allowance.

- Holidays: follow Vietnamese calendar and get some more extra holidays follow Australian calendar.

- Private health insurance when continue working after the 1st year contract.

- Enjoy competitive compensation and benefits packages, ongoing opportunities for growth and development, and a supportive and collaborative work environment. Salary is negotiable according to ability and experience.

- Join a team that values innovation, dedication, and client satisfaction.

- Experience the satisfaction of helping individuals & families achieve their financial & life goals.

- Be part of a company that is committed to excellence and is always looking for ways to improve.

Job Requirements:

- Graduated from University majoring in Economic Studies, Accounting, Accounting – Finance, Accounting – Auditing, Banking, Insurance, Commerce, or related field.

- Have at least 1 year of experience in a similar role.

- Agile, hardworking, eager to learn, with a high sense of responsibility, honesty.

- Proficient in office skills, Microsoft 365.

- English skills: writing, reading & understanding, advanced communication skills are required.

- Strong analytical and problem-solving skills.

- Excellent attention to detail and accuracy.

- Good communication, interpersonal, and relationship-building skills.

- Strong knowledge of accounting principles, standards, and regulations.

- Detail-oriented, good time-management, and organizational skills.

- Ability to multitask and work in a fast-paced environment.

- Having previous experience in working with Australian Banking would be highly advantaged.