Business Analyst (Membership Program Builder)

Role description:

This role is part of TPF Deployment team and will collaborate with other Membership program builders, operators, and developers to create a business solution for clients based in overseas.

Receive client’s requests & build up the membership program

- Evaluating client’s program, analysing and anticipating requirements for build into internal system;

- Documenting requirements and submitting them into Build request to IT;

- Conducting tests and communicating the results to sales team & clients;

- Managing Build progress to ensure the success of the program launch within the allowed timing;

Maintain the membership program

- Managing Daily requests and SLA Operations;

- Managing Inventory and Users;

- Analysing and answering queries from sales/clients/ warehouse;

- Identifying causes, effects, solutions when errors occur and fixing errors as well as implementing solutions;

- Handle others tasks assigned by Team leader/Manager;

Skill and Experience:

Professional skills/ knowledge:

- Have background in Business Administration, Finance or IT;

- Have experience with E-commerce platform is a must

- Have knowledge about programming and data structure;

- Be proficiency in MS office: Word, Excel (Table, formulas and pivot table), PowerPoint and Outlook;

- Be a great communicator in English;

- Be a detail-oriented and goal-driven person;

- Ability to communicate effectively and efficiently within the team and business stakeholders;

- Ability to work under pressure and driven results for ad-hoc request in short notice;

- Ability to follow process, prioritize tasks and manage time effectively;

- Ability to remain effective when faced with changing tasks, responsibilities or people;

Desirable skills:

- Understanding of relational databases;

- Ability to read and write SQL statements;

What do you get?

- International working environment with young and friendly colleagues;

- Great chance to develop your skills and competences, approach new knowledge with inner training, on board training;

- Good working condition and benefits;