Business Analyst

• Gather business and system requirements from end users;

• Communicate with users to clarify any unclear information about the business requirements;

• Assist users and work with development team or vendor to define requirements, suggest ideas, and provide solutions;

• Quickly absorb and understand domain knowledge;

• Document the project operations (URD, SRS) in Vietnamese;

• Study, propose new features (as well as improvements/ enhancements) for software;

• Be actively involved in the complete project lifecycle, from requirements analysis to final delivery.

• Graduating from universities with major in Computer Science, Engineering, Information Technology, Business, or a related field;

• Minimum 2 years of business analysis related experience in software development projects;

• Ability to translate business requirements into clear and concise user stories with acceptance criteria;

• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and build strong relationships with stakeholders;

• Exceptional feature specification, requirements, and product documentation skills;

• Demonstrated ability to prioritize and manage multiple projects simultaneously;

• Experience in gathering and analyzing customer feedback to enhance products;

• Have strong experience in UML design and data modeling and good knowledge of UX, BACCM, SRS...;

• Experience in CRM (HubSpot), LMS (Learning Management System), edTech, Fintech system is a plus;

• Analyzing & testing experience in software development life cycle is preferred.