Business Analyst

• Requirements Gathering and Analysis: Collaborate with internal product development teams and external clients to gather, analyze, and document detailed business requirements.

• Conduct workshops, interviews, and process mapping to understand current business processes and identify areas for improvement.

• Translate complex business requirements into functional specifications for the development team.

• Product Design: Work closely with the development team to design and configure the system to meet specific requirements.

• Map business processes to system functionalities, ensuring optimal configuration and utilization of the system.

• Develop detailed functional specifications and test cases.

• Implementation and Testing: Support the implementation of the system, including data migration, user training, and go-live activities.

• Conduct thorough testing to ensure the system meets all functional and non-functional requirements.

• Troubleshoot and resolve any issues that arise during the implementation process.

• Post-Implementation Support: Provide ongoing support to users/clients after go-live, including answering questions, resolving issues, and conducting user training.

• Identify opportunities for process improvement and system enhancements.

Requirements:

• Bachelor's degree in Finance, Accounting, Information Systems, or a related field.

• 2-3 years of experience in a business analyst role, preferably in the real estate domain.

• Experience with E-commerce/CRM systems, preferably real estate related or similar solutions.

• Excellent analytical and problem-solving skills.

• Ability to translate complex business requirements into technical specifications.

• Strong communication and interpersonal skills.

• Good at English communication is a plus.

• Familiar with product wireframe or product management tools such as Figma, Jira, …

• Attention to details, strong knowledge in generating process documentation

• Be able to self-managed.

• Be able to work independently or in a team with Agile.

• Good attitude and professional behavior.

• Enthusiastic, accurate, patient, honest, and willing to learn new technology.

Preferred Qualifications:

• Experience with data analysis.

• Understanding of software development methodologies.

• Certification in business analysis or project management.