Business Analyst

We are currently looking for experienced Business Analyst who has demonstrated ability to perform detailed requirements analysis from people, process and technology perspective, with a customer-focused mindset.

Effectively communicate with business owners (BO)/customers to understand their business processes, requirements, needs, concerns, and problems to build project roadmap as well as requirement specifications

- Lead requirements analysis, validation, verification and approval. Making sure that requirements are complete, consistent, feasible and verifiable.

- Contribute ideas to maximize usability and bring excellent customer experience product by using strong business analysis skills and user-centric mindset.

- Act as a bridge to identify and manage gaps between actual implementation and BO’s expectations.

- Working cross-functionally in analyzing, designing, and developing business solutions. Coordinate with development teams to produce better business outcomes

- Identifies opportunities for improvement in operational performance and notifies management of issues and problems requiring immediate attention.

- Transfer knowledge to colleagues and overview business system to new team members

- Carry out training sessions and workshops to guide and support users as well as relevant teams

- Oppotunities to experience different roles in project such as PM, QC, Test

- Strong experience in business processes

- 3+ years working in Business Analysist position.

- 3+ years designing, creating and documenting software solutions

- Having knowledge of Agile principles and process

- Experienced in DMS (Dealer Manager System) is a big plus

- Experienced in ERP is a plus

- Having practical knowledge of project management is a plus

- Fluency in English is a plus

- Outstanding verbal and written communication skills

- Successful track record of developing products within deadlines

- Excellent attention to details

- Sharp analytical and problem-solving skills

- Creative and innovative thinker

- Experienced with UI/UX, and with a user centric mindset or understanding

- Experiences working with US, UK, Europe customers