Back Office Team Lead

YOUR MISSION

• Management of internal staff relations - local point of contact for local team members in case of support / clarification needed, providing adequate coaching and guidance

• Support recruiting processes

• Ensure adherence to global and local policies and training plans

• Participate actively in the planning and execution of company events

• Manage contract and price negotiations with office vendors, service providers, premise lease

• Partner with HR to maintain office policies as necessary

• Manage relationships with vendors, service providers, and landlord, ensuring that all items are paid on time

• Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety.

• Local point of contact for maintenance, mailing, shipping, supplies, equipment, bills, and errands

• Provide general support to visitors

• Well organized, flexible, enjoyable and have a minimum of 3 years- experience with the administrative challenges of supporting an office of diverse people.

• Willingness to learn and adapt

• Service orientation - solve problems effectively while creating positive user experiences through proactive high-quality communication

• Ability to work effectively both independently and as part of a team

• Intercultural awareness

• Willingness to manage conflicts

• Quality awareness and prioritization skills - efficiently manage tasks with a keen awareness of quality

• First experience in a similar position would be optimal

• Good skills in MS Office

• Strong proficiency in Vietnamese, both written and spoken

• Good proficiency in English, both written and spoken

• Any other language skills would be a nice-to-have