Back Office Administration Manager

Key Responsibilities:

1. Back Office Operations Management

• Manage and optimize all back-office processes to support seamless business operations.

• Develop, implement, and monitor operational policies and procedures to ensure consistency, efficiency, and compliance across the organization.

• Coordinate with various departments to streamline workflow and improve communication between teams.

2. Finance & Accounting Support

• Oversee daily financial operations, including invoicing, expense management, accounts payable/receivable, and financial record-keeping.

• Assist in preparing monthly, quarterly, and annual financial reports in collaboration with the finance team.

• Ensure compliance with accounting standards and company policies, liaising with external auditors and tax authorities as needed.

3. Human Resources Coordination

• Support HR activities, including recruitment, onboarding, employee records management, payroll, and benefits administration.

• Assist with the development and implementation of HR policies and procedures, promoting a positive workplace culture.

• Organize training sessions, manage employee documentation, and handle employee relations issues in coordination with HR leadership.

4. Legal & Compliance Oversight

• Coordinate with legal counsel to ensure compliance with local regulations, industry standards, and corporate policies.

• Manage the filing and organization of legal documents, contracts, and company records.

• Ensure that contracts, agreements, and other legal documents are properly reviewed and maintained.

5. Office Management

• Oversee day-to-day office administration, including facilities management, inventory control, and vendor relationships.

• Manage office budgets, supplies, and maintenance to ensure a productive and well-organized work environment.

• Plan and coordinate company events, meetings, and team-building activities.

• Bachelor’s degree in Business Administration, Finance, Human Resources, or a related field.

• Must be a native speaker in Vietnamese.

• Must have very good English speaking skills.

• Minimum of 5 years of experience in back-office administration, operations, or office management, preferably in the banking or fintech sector.

• Strong knowledge of finance, HR, and legal processes, with familiarity in Vietnamese labor laws and financial regulations.

• Excellent organizational, multitasking, and problem-solving skills with keen attention to detail.

• Proficiency in office software (e.g., MS Office) and familiarity with financial or HR software tools.

• Strong interpersonal and communication skills, with the ability to work effectively with cross-functional teams.