Associate QA Manager (Nutrition)

JOB SUMMARY:

Reporting Line: Senior QA Manager

Working Location: Me Linh Point, 02 Ngo Duc Ke, District 1, Ho Chi Minh

MAIN PURPOSE OF ROLE

Ensure quality system and its activities comply with Abbott Global Quality requirements, Local regulations

Ensure quality elements are monitored, and quality process are followed by partners.

Ensure product quality at affiliate level

MAIN RESPONSIBILITIES

1. Full-responsible for Labeling Control

- Instruct and Supervise Labeling Procedure to ensure labelling, packaging activities are consistent with Abbott and local Regulatory labelling requirement

- Manage labeling profile (Masterfile, Labeling matrix). Ensure this huge and frequent updated profile not being mixed up/ wrong labeling.

- Be SME in Labeling control. Coordinate labeling activities between marketing, 3A QA and warehouse, ensure labeling effectiveness (no waste, no supply chain interruption due to labeling activities)

2. Manage QA related supplier with full responsibility

- Coordinate with Procurement screen all suppliers to list down which under scope for QA control

- Evaluate, Control & Performance monitor all QA related suppliers according to new One Abbott supplier management process.

- Train appropriate stakeholders on One Abbott supplier management process

3. Support Affiliate CFH/CRM with quality, technical information, interview and train CFH candidates.

- Coordinate with CFH, Management board and MF or Investigator to solve the Serious quality complain

4. Defect (Internal complain) monitoring:

- Thoroughly handle internal complaints from Logistics, Warehouses, 3A QA at affiliate level (guideline preparation, training, categorization, defect certification, staff sale utilization)

- Report quality issue, communicate and coordinate for investigations.

- Manage Defect KPI for Quality Management. Ensure every trend identified at early stage and appropriate action be applied to minimize crisis or for improvement

5. Coordinate with 3A to support on quality aspects (technical information, standard procedures). Directly communicate with 3A QA relating quality issue, recognize any potent that can lead to quality issue and propose corrective and preventive actions and lead corrective action plan until effectiveness confirm

6. Recognize/identify any gap of current procedures/SOPs. Self-revise and create new procedures/SOPs with more expanded scopes, innovative way of action

- Ensure all quality operations follow SOPs strictly nationwide

- Manage CAPAs manually (at 3A) and electric systems (SBM)

7. Take part in projects as coordinators/ SME:

- Take part in Global, Regional projects (eg. Cross-affiliate internal auditor) and affiliate projects.

- Support other partners on QA respective (Regional, Global and TPM QA projects, especially to audit Deneast on behalf of TPM QA)

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience

Minimum 3-5 years

10 years working experience in the MNC FMCG/ Nutrition/ Healthcare industry

5 years experiences in QA supervisor role or equivalent

Education

Bachelor: Science in Biology, Biotechnology, Food chemistry, Pharmacy or equivalent

CORE Skills Required

Professional Skill

Comprehensive QA in Healthcare industry knowledge

Pay attention to detail & execution.

Strong interpersonal skills

Problem solving skill

Behavioral / Leadership Skill

Compliance, honest, trustful

Adaptive, innovative, and teamwork.

Self-driven team player

Continuous improvement behavior

Possess good organization, planning, problem analysis

Language Skill

English fluency in listening, speaking and document writing