Associate Manager/team Lead, Communications

POSITION PURPOSE

The Associate Manager of Communications will play a strategic role in overseeing the planning, execution, and evaluation of comprehensive communications initiatives of strategic units in particular and university-wide in general. The role ensures the delivery of high-quality communications activities while developing team capabilities and maintaining alignment with BUV's strategic objectives and brand standards.

AREAS OF RESPONSIBILITY

- Support direct manager in establishing clear team goals, KPIs, and performance standards aligned with departmental objectives

- Support direct manager in ensuring balanced workload distribution and resource optimization within the team

- Act as one of the key liaisons between the communications team and other departments

- Lead and execute comprehensive communication activities across all channels including external communications, media relations, crisis communications, internal communications, and digital platforms; oversee the quality and consistency of all communications deliverables produced by the team

- Drive strategic content development and ensure excellence in messaging consistency for all communications materials to strengthen BUV's brand positioning in the market

- Manage relationships with external vendors and partners

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

- Bachelor's degree in Communications, Marketing, Journalism, or related field

- Minimum 5 years of experience in communications or PR, including 2+ years in team management

- Excellent English proficiency in all aspects (speaking, writing, reading, listening)

- Strong leadership and team development skills

- Advanced project management and organizational abilities

- Proven experience in strategic communications planning and execution

- Deep understanding of various communications channels and best practices

Desirable

- Experience in internal communications within large organizations/FDI companies/international organizations

- Previous experience in education sector communications

- Knowledge of Vietnamese higher education landscape

- Experience with budget management and resource allocation

- Proficiency in communications measurement and analytics tools

COMPETENCIES (behavioural)

Essential

- Leadership and People Management

- Project & Campaign Management

- Crisis Communications Management

- Strategic Thinking and Planning

- Decision Making and Problem Solving

- Stakeholder Management

- Team Development and Coaching

- Communication Excellence

Desirable

- Event Management

- Cross-cultural Communication

- Innovation and Creativity