Associate CSC Manager (Customer Supply Chain) - Vietnam

KEY ROLES:

Responsible for leading the customer SC teams within your allocated market(s), developing

and executing solutions and strategies that enable achievement of the service level and

productivity goals in the markets that you service.

Other responsibilities include partnering with the Supply Chain and Commercial functional

teams to achieve business operational and financial goals and objectives; optimize supply

chain operations through standardization and simplification of processes, systems and ways

of working; to proactively engage, develop and support your direct reports and indirect

resources.

MAJOR RESPONSIBILITIES:

• Responsible for leading the Customer Supply Chain (CSC) Organization on selected

market(s). This includes accountability for ensuring alignment to business

requirements according to short, medium, and long term in market business strategies.

• Plan, perform and execute CSC operations including Order fulfillment, OTIF in close

alignment with OTC, W&D operating cost and inventory responsibility.

• Manage, steer and ensure all Supply Chain KPIs are met, conduct necessary

alignment or deep dive improvement with SC cross function teams if required.

• Builds strong relationships with internal and external stakeholders such as Business

leaders, other functional leaders, 3PL and freight forwarder to safeguard value adding

performance for local operations.

• Objectively assess business processes to identify gaps and solutions to improve our

customer supply chain and commercialization efforts.

• Manage functional and cross functional projects to successful conclusion by planning,

prioritizing, and resourcing effectively.

• Complies with global strategies (systems, tools and processes) and directives.

• Implement and ensure adherence to internal and external regulations/ policies/

projects/ processes in SC areas.

• Develop your team, supporting as needed and providing direct feedback

encouragement, performance management and acknowledgement to ensure

engagement and ownership.

➢ Minimum Education/Experience Required

- Bachelor’s Degree, preferably in warehousing, logistics or related course.

➢ Knowledge, Skills, Abilities

- 8+ years business experience in Supply Chain or related field; 3+ years supervisory experience. Strong operational management skills and experience of Order to Cash system/process across a variety of products and supply sources.

- Ability to work on own initiative, and ideally having experience working with cross functional teams.

- Experience working in a matrix environment in a global multi-national company and handling multiple projects would be advantageous.

- Proficient in oral and written English communication; computer literate; team player.

- Experience in SAP OTC will be a plus point to be considered.

PREFERRED COMPETENCIES:

• Managing Performance – Established standards, creates a shared vision to ensure the team understand deliverables and delivers result.

• Acting Strategically – Ability to analyzes complex issues and clearly maps steps toward strategy.

• Influence for result - Ability to influence decisions/practices within other functions and supply chain practices with customers.

• Building and Leading Teams - Creates positive environment, and build strong relationship/team.