Agent - Order Management (Nhân Viên Quản Lý Đơn Hàng Biển Xuất) Làm Việc Tại Hà Nội hoặc Hải Phòng

Key Accountabilities:

•Ensure smooth and timely freight process flow

•Ensure accurate and timely data entry into our operating system

•Track and trace Order Management files

•Ensure timely clearance and delivery of freight to customer for all shipments

•Ensure documents are sent timely and arrival notices communicated to destination for Export shipments

•Ensure accurate and timely client and vendor billing

•Interact with our customers in arranging their international shipments, meeting customer service standards.

•Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

•Understand department process flow, constantly looking for areas of improved efficiency

•Ensure all customers standard operating procedures are followed and updated in the DLSOP

•Meet KPI standards, as per the company’s procedures

Department: Order Management

Report to: Head of Department

Job Purpose: To perform in operations of Order Management to achieve the growth and profit objectives of the Company

Minimum Education & Experience:

•Fresh graduated student from University and having 6 months to 1 year related experience in Logistics industry

•Understanding of ocean documentation process

•Pro-active, strong organizational skills

•Good computer skills (Excel, Word, PowerPoint)

•Fluent in English

•Willing to put extra hours, as required

•Well-organized, innovative, self-motivated

•Able to work in the team, under high pressure and tight deadline

* Please send us resume with photo and cover letter in English