Account Specialist (Digital Ads Consultant) - Relocate to Bangkok

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks for foreign employees, and monthly KPI incentive and other occasional special bonuses.

• Comprehensive life and medical, privilege insurance, and Thailand social security insurance;

• Paid leave: annual leave, sick leave, public holiday;

• Relocate package: one-way flight ticket, visa and work permit provide;

• World-class workspaces;

• Monthly engaging activities, birthday gift and recognition programs;

• Strong learning and development plans for your career growth;

• Positive culture for you to #BeMore at work;

• Easy to locate area with direct access to public transport (MRT, BTS, Bus);

• Be coached and mentored by experts in your field;

• Join a global company, winner of hundreds of industry awards.

Position brief:

• Product: Digital Advertising solutions

• Language: Vietnamese (1st priority), English

• Client: Social Media Platform

• Customer: Marketing Agencies, Advertisers on social media in Vietnam

• Working location: United Center Building, Silom Road, Bangkok, Thailand

• Headcount: New expanding headcounts

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal

• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue

• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products

• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers

• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

• Business development, sales, account management or consultative selling experience is a plus.

• Knowledge of the digital marketing industry will be a plus.

• Excellent communication skills: verbal, written, listening skills with object handling

• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, growth mindset.

• Excellent verbal and written communication skills in English and Vietnamese.

Visit our career page here to explore the opportunities: https://www.tdcx.com/careers/jobs/