Account Executive (English Fluent)
Mô tả công việc
Job Description:
PCA is looking for a Account Executive in HCMC Office. You will play a vital role in managing our client relationships, ensuring their satisfaction, and facilitating smooth communication between clients and internal departments.
Responsibilities:
• Monitor personal and group email accounts daily to stay updated on client communication.
• Receive and address customer complaints and problems promptly then forward them to relevant departments.
• Handle customer inquiries and requests via emails, phone calls, and WhatsApp messages.
• Draft and send emails to clients in adherence to guidelines provided by superiors.
• Review and provide feedback on emails drafted by other members of the Operations team.
• Assist in preparing bank documents required for opening company bank accounts for clients.
• Provide guidance to clients regarding capital contribution for their companies and ensure follow-up on related matters.
• Coordinate the delivery and receipt of working documents to and from clients as necessary.
• Prepare and deliver legal documents pertaining to clients' companies.
• Offer support to clients on various bank-related issues such as internet banking login problems and preparing necessary documents for international payments.
• Proactively engage with customers on annual holidays to send gifts and maintain positive relationships.
• Collaborate with other departments to assist in tasks as needed.
• Perform other tasks assigned by superiors.
Yêu cầu công việc
Bachelor's degree in law, economic law or related field.
● Have at least 1-3 years of experience in customer service or account management
● Fluent in English (both written and spoken) with professional email writing skills.
● Age from 22 to 26
● Proficient in Microsoft Office (Word; Excel;....
● Excellent communication and organizational skills
● Attention to detail and accuracy in handling documents.
● Self-starters are highly motivated with the ability to multitask and complete tasks within time
and deadlines.
Benefits:
● Competitive salary, monthly bonus negotiated according to skills and experience
● Professional, dynamic, modern workplace
● Customers are almost all foreigners who come from diverse cultures.
● Annual salary review based on individual's and team’s performance
● Daily fruit snack benefit, providing employees with a bowl of fresh fruit every afternoon
Working time:
● Monday to Friday: 8AM – 5:30PM
● Lunch break 12:00 – 1:30PM
Working location: 124 Điện Biên Phủ, Phường Đakao, quận 1
Preferred language for CV in English
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Khác
Customers are almost all foreigners who come from diverse cultures.
Daily fruit snack benefit, providing employees with a bowl of fresh fruit every afternoon
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Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Thông tin việc làm
01/10/2024
Nhân viên
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
Customer Service, Account Management, Communication, Customer Experiences
Tài Chính
Tiếng Anh
1
Không hiển thị
Địa điểm làm việc
124 Điện Biên Phủ, phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Tầng 2 tòa nhà VNO 124 Điện Biên Phủ, Phường Đa Kao, Quận 1, TP.HCM
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
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